Privacy Policy

Cook Brothers currently collects the following Personal Data:

  1. First Name
  2. Last Name
  3. Daytime Phone Number
  4. Evening Phone Number
  5. Email Address

We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

WHAT DO WE DO WITH THE INFORMATION WE COLLECT?

The information Cook Brothers only gathers from customers helps us personalize and continually improve your online experience with us. Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share customer information with outside entities, unless required to by law.

WHAT CHOICE DO YOU HAVE ABOUT WHAT DATA IS COLLECTED?

We have implemented a Double opt-in Process when we collect this Data As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Cookbrothers.com features as Your Profile, Wish Lists, and Customer Reviews. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of Cookbrothers.com’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Cookbrothers.com products and services that require you to Sign in.

If you would like to see what data we have, you can contact us by mail:

Attn: Comptroller
Cook Brothers™ Inc.
1740 N. Kostner Ave
Chicago, IL 60639

You will need to include your email address so that we can find it. We will either mail or email you what information we have. If you would like, we can also delete said information.

HOW SECURE IS YOUR INFORMATION?

We take all reasonable steps possible to secure the data of our customers.

Your information is stored on our database, with adequate firewall protection on our hosting server. Information is not accessible to the public or anyone without proper credentials.

WHAT CAN YOU DO IF YOU BELIEVE THE PRIVACY POLICY HAS NOT BEEN FULFILLED?

If you have any concern about privacy at Cookbrothers.com, please contact us with a thorough description, and we will try to resolve it.

HOW OFTEN DO WE CHANGE OUR POLICY AND WHAT NOTIFICATIONS ARE GIVEN?

If you choose to visit cookbrothers.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Condition and Use, including limitations on damages, resolution of disputes, and application of the law of the state of Illinois Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.